Shipping policy
Shipping Policy
At ussamsung.shop, we prioritize safe and efficient logistics to ensure your quality products arrive safely.
1. Order Verification and Processing Time
- All orders will be processed, verified, and prepared for shipment within 1-2 business days.
- Weekends and public holidays are not prioritized for shipping.
2. Estimated Shipping Time
Shipping costs and accurate shipping times will be dynamically calculated at checkout.
- Standard Shipping: Estimated 8-18 business days.
- Free Shipping: Enjoy free shipping.
3. Tracking
- After shipment, we will immediately send a shipping confirmation email containing a valid tracking link.
- It may take 24-48 hours for the logistics company to update tracking information.
4. Address Restrictions and Corrections
- Buyers are responsible for providing an accurate and deliverable delivery address.
- Once the package enters the carrier's network, address corrections cannot be made.
5. Delivery Issues
- usssamsung.shop is not responsible for packages marked as "delivered" by the carrier but actually lost, or items damaged in transit.
- For any logistics issues, please contact us directly via our customer service email.
6. Contact Information
If you have any questions about your order delivery, please contact us:
- Email: mesterkondvilkar@gmail.com
- Website: ussamsung.shop